Terms of service

Terms of Service

Last updated: March 2026

1. Overview

These Terms of Service govern your use of the Nutrazen website located at nutrazenshop.com and your purchase of any products from our store. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before using our site.

Nutrazen is operated by Nutrazen Ltd ("we", "us", "our"). Throughout these terms, "you" refers to the user and customer.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into a binding contract
  • You are not located in a country subject to international trade sanctions or embargo
  • You are purchasing products for personal use and not for commercial resale without our prior written consent

3. Products

3.1 Product Descriptions

We make every effort to ensure that product descriptions, images, and ingredient lists are accurate and up to date. However, we do not warrant that product descriptions or any other content on this site is error-free, complete, or current. If a product you receive differs materially from its description, your remedy is to return it in accordance with our Return and Refund Policy.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of a product.

3.3 Health Disclaimer

Nutrazen Fungal Eraser Patches are a cosmetic topical product intended for external use only. They are not a medicinal product and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary between individuals. If you have a serious or persistent nail or skin condition, please consult a qualified healthcare professional before use. Do not use if you are allergic to any of the listed ingredients.

4. Pricing and Payment

4.1 Prices

All prices are displayed in the currency shown at checkout and are inclusive of any applicable taxes unless stated otherwise. Prices are subject to change without notice.

4.2 Payment

We accept payment via all major credit and debit cards, PayPal, and any other payment methods displayed at checkout. Payment must be received in full before your order is processed and dispatched.

4.3 Errors

In the event of a pricing error on our website, we reserve the right to cancel any orders placed at the incorrect price. We will notify you as soon as possible and issue a full refund if payment has already been taken.

5. Orders and Contract

5.1 Placing an Order

When you place an order on our website, you are making an offer to purchase the product(s) at the stated price. Your order is not confirmed until you receive an order confirmation email from us.

5.2 Order Confirmation

An order confirmation email does not constitute acceptance of your order — it is an acknowledgement that we have received it. A binding contract is formed when your order is dispatched and you receive a shipping confirmation email.

5.3 Cancellations

You may cancel your order before it has been dispatched by contacting us immediately at support@nutrazenshop.com. Once an order has been dispatched, it cannot be cancelled and you will need to follow our Return and Refund Policy.

6. Shipping and Delivery

6.1 Shipping Times

Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by customs, courier services, public holidays, or events outside our control.

6.2 Risk of Loss

All products are shipped via tracked courier services. Risk of loss and title for products purchased from us pass to you upon delivery to the shipping address you provided.

6.3 Incorrect Address

We are not responsible for orders delivered to an incorrect address provided by the customer. Please ensure your delivery address is accurate before completing your order.

6.4 Lost Parcels

If your parcel is confirmed as lost by the courier, we will either resend the order or issue a full refund at our discretion. Please contact us within 30 days of your expected delivery date.

7. Intellectual Property

All content on this website — including but not limited to text, images, graphics, logos, videos, and software — is the property of Nutrazen or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this website without our prior written permission.

8. User Conduct

By using our website you agree not to:

  • Use the site for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorised access to any part of our website or systems
  • Transmit any harmful, offensive, defamatory, or fraudulent content
  • Use automated tools to scrape, crawl, or extract data from our website
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

We reserve the right to terminate your access to our website at any time without notice if we believe you have violated these terms.

9. Reviews and User Content

By submitting a product review or any other content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, and publish that content for any purpose including marketing and promotional use.

You confirm that any content you submit is your own original work, does not infringe any third-party rights, and is not false, misleading, or defamatory.

10. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The website will be uninterrupted, error-free, or free of viruses
  • The results obtained from using our products will meet your specific requirements
  • Any errors on the website will be corrected

11. Limitation of Liability

To the fullest extent permitted by applicable law, Nutrazen shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising from your use of our website or products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these terms or your use of our products shall not exceed the total amount paid by you for the product(s) giving rise to the claim.

Nothing in these terms shall limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless Nutrazen, its directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your violation of these Terms of Service or your use of our website and products.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

14. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

If you are a consumer located in the European Union, you may also be entitled to the protections afforded by the consumer protection laws of your country of residence.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed of any updates.

17. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Return and Refund Policy and Privacy Policy, constitute the entire agreement between you and Nutrazen with respect to your use of our website and purchase of our products, and supersede all prior agreements and understandings.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@nutrazenshop.com Website: nutrazenshop.com

Nutrazen nutrazenshop.com